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LUX HAIR

Item Customizations

Item Customizations

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Quick FAQ

Where does your hair come from?

Lux Hair comes from a wide variation of origins. All our lightest blondes are slavic, We have hair from India and Brazil for our Darker Tones

How long does shipping usually take?

Our manufacturing time takes 7-12 business days based on the type of colour blend (see table below).

Shipping generally takes 3-4 business days. However, the exact shipping time will depend on several factors, including the type and color of hair ordered, product quantity, parcel destination, holidays, carrier delays, and other factors outside our control. Please see our Shipping Policy  for more details.

Blend TypeManufacturing Time
Solid Color7-10 business days
Blend7-10 business days
Piano7-10 business days
Ombre10-12 business days
Balayage10-12 business days
How do I choose the right color match for my client?

At Lux Hair, we understand the importance of a perfect colour match. We offer a few convenient ways to ensure your client's extensions blend seamlessly with their natural hair: 

- Lux Hair Colour Swatch Ring: Our professional-grade swatch ring features actual hair samples, allowing you to see and feel the textures and colours in person. It's a valuable tool for precise colour matching and a worthwhile investment for any stylist.Free

- Free Colour Matching Service: If you prefer a virtual approach, our expert colour matching team is here to help! Simply submit a photo of your client's hair in natural lighting, and we'll provide personalized recommendations for the perfect shade. We can also schedule a video call and give you live guidance! You can connect with one of our specialists with the pop-up form in the bottom right corner of the screen.

- Free Colour Matching PDF Guide: Download our comprehensive guide to colour matching, packed with helpful tips and tricks for finding the ideal shade, even for clients with multi-tonal hair when you sign up for our newsletter! With these resources at your disposal, you can confidently select the right colour match for your client, ensuring a flawless and natural-looking result every time!


Please note that LUX Hair is 100% human remy hair, and slight color variations are expected (as with all organic products). Due to our unique color production, we cannot guarantee perfect color consistency with each batch.However, If the color is drastically different than expected, please follow our Return Policy.

How do I care for LUX hair extensions?

How to Care for Your Lux Hair Extensions:

- Wash gently with sulfate-free shampoo & conditioner weekly.
- Blow dry completely before styling.
- Brush gently with a wide-tooth comb or extension brush; do not brush wet!
- Use heat protectant when styling and keep temperatures below 450°F.
- Avoid harsh chemicals, excessive styling products, and sleeping with wet hair.

For best results, use Oi by Davines products and contact us for a 20% discount!

Remember: Proper care will keep your extensions looking their best and lasting longer! An in-depth free care guide PDF is included with all purchases!